CIC

“How Can I Help You?”

Agents ensure that frustrated customers become satisfied customers

Customer Care

Digital Natives

Tychy is now home to a state-of-the-art
service facility: it operates a paperless
working environment

Customer Care

A gift from his uncle made Marcel Gustke a king overnight – in terms of kilometers, that is

Customer Care

Carsten Wreth, Vice President Customer Experience, about expectations, challenges and most important customers