Carsten Wreth explains what matters in his new role as Vice President Customer Experience
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“Please Explain
How It Works…”
Tap into the full potential of infotainment: David Voss explains why tutorials are so successful
Six Zeros Set the
Champagne Flowing
Helmut Diesner passed the million-kilometer mark with his Astra F and set off a media frenzy
“How Can I Help You?”
Agents ensure that frustrated customers become satisfied customers
Digital Natives
Tychy is now home to a state-of-the-art
service facility: it operates a paperless
working environment
A TRUE FREE SPIRIT
A gift from his uncle made Marcel Gustke a king overnight – in terms of kilometers, that is
“It’s Time to Enter a New Era”
Carsten Wreth, Vice President Customer Experience, about expectations, challenges and most important customers
Finnish Passion
Welcome* at Juha Maunula’s home,
the Finn with Hearts for Opel
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